We use Australia Post for all postage and shipping of orders. We generally will only use Express Post as this is the fastest most reliable method of shipping.
Orders are posted out daily (excluding weekends).
You will receive the tracking information for your parcel when the item is posted by email. Generally, express delivery will take 1-2 business days.
Once we post an item, any further delays are due to Australia Post and are beyond our control. Please contact Australia Post with your tracking number if you have not yet received your order.
Automatically selected for all orders. This option includes insurance on order values up to $100.
Express with Insurance
This option will have insurance for the entire value of your order, up to $1,000. The cost for this will vary, depending on the value of your order. This price is updated upon checkout.
Please contact us if you would like insurance on order values above $1,000.
Collect In Store
You may choose to collect your order from the Studio at no cost. We will contact you when your order is ready to collect.
PLEASE NOTE - this option is currently unavailable while the Studio is temporarily closed due to the COVID-19 restrictions in Victoria.